View Vacancy - QAT - Head of Corporate Delivery (SEO)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

The British Embassy in Doha is part of a worldwide network that represents political, economic, security and consular interests overseas. We are looking for a Head of Corporate Delivery under the Corporate Services Team, job grade Senior Executive Officer (SEO).

Main purpose of the job:

Delivery and implementation of FCDO 2030 Corporate governance and related change, including advice to Senior Leadership Team on how to achieve this with offering input and professionalism.  Ensure that corporate delivery aligns to services provided to PAGs (partners across government).  Drive the performance delivery of local Embassy staff, including leading the benchmarking, evaluation and feedback on behaviours and goals. Lead People and Pulse surveys that result in better motivation of staff and their own performance. Leadership (but not micro-management) of the CS Team with financial propriety at the centre of delivery, including the future direction and oversight of outsourced service providers to achieve VFM and impact across all contracts. Resolving and supporting CST and other CB staff related issues positively, leading to better impact and motivation of Embassy teams and people.   Clearly managing UK staff expectations around service delivery. Located with the Corporate Services Team, you will also need to work across all Embassy stakeholders and in particular collaborate with the Deputy Head of Mission.  

Duties and responsibilities:

Strategic Planning and Leadership 

  • To provide strategic leadership and planning in support of the FCDO 2030 corporate agenda, including input to the country business plan, resource changes and risk management.
  • Be a trusted advisor and voice to leadership and PAG partners on the platform ‘horizon scanning’ to enable proactive resource and activity planning with FCDO and colleagues.  Identifying issues arising within Embassy operations and proposing solutions to manage them with minimal supervision.  
  • Manage the FCDO platform (supporting PAG government partners) to ensure delivery against service levels and inclusivity, including developing regional corporate coherence around governance and accountability.
  • Review and update local policies to ensure global standards alignment. 
  • Lead and monitor the delivery of services against the Corporate Services Charter.

People 

  • Lead on the overall employer proposition, including terms and conditions of service and pay and benefits for locally employed staff (LS), ensuring compliance with local labour law and effective engagement with the Country Based Staff Association.
  • Provide guidance and act as a trusted escalation point on sensitive staff matters for both diplomatic and CB staff, including on resources and dispute resolution, engaging with specialist HR functions and mediation routes where necessary.
  • Lead and deliver the Embassy’s approach to performance management, ensuring goals are set appropriately, consistently and monitored – escalating to SLT when necessary.  Leadership, evaluation and follow up to Post surveys.
  • Champion and embed a collaborative and inclusive culture.

Delivery 

  • Improve CS delivery by overseeing and guiding FCDO corporate delivery by working closely with the regional HR, finance and procurement hubs and the Global Transaction Processing Centre (GTPC) and Estates. Ensure implementation and full use of self-service access to corporate services and regionalised services.   Interpretation of change issues for CST to ensure they remain motivated and feel included. 
  • Act as the ‘intelligent client’, identifying requirements, appropriate service level agreements and key performance and VFM indicators to manage and monitor supplier contracts.
  • Lead a culture of continuous improvement within the CS team, including the change management required to deliver this and managing strategic and evidence-based thinking to ensure the confidence of the SLT. 

Resilience 

  • Respond to operational crisis, providing leadership and flexing team prioritisation as required.
  • Ensure well-being and engagement are maintained within the corporate services team, seeking regular feedback and embedding the values of resilience and respect.

The above list of job duties is not exclusive or exhaustive, and the job holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job responsibilities evolve with change in business needs and the Embassy reserves the right to update to job description to ensure it meets the business objectives.

Candidates will need to demonstrate the following Key Behaviours and Diversity & Inclusion during the interview:

Key Behaviours

  • Changing and Improving -Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.
  • Making Effective Decisions - Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
  • Communicating and Influencing -Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
  • Working Together - Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.

Diversity and Inclusion:

The British Embassy Doha has a zero-tolerance approach to any form of bullying, harassment or discrimination and is fully committed to ensuring a safe and inclusive work environment for all.

 We are committed to valuing diversity and to equality of opportunity. Our aim is to create and promote an environment in which all staff are treated fairly and with respect and feel able to contribute to the best of their abilities.

  • 4 years’ experience in a corporate change delivery environment (mid-sized organisation) with related experience.
  • Previous HR experience/ knowledge.
  • A proven track-record of working with multiple stakeholders. 
  • A pragmatic, professionalism and objective approach to working with others.
  • An ability to make change-related decisions objectively and often independently based on evidence-based research.
  • An ability to defend decisions with evidence and support from SLT.
  • An ability to implement and improve people performance in relation to benchmarks and objectives set. 
  • Evidence of leadership, support and motivation of a 9-person team that can work both collectively and independently.
  • A strong knowledge of monitoring service level agreements, their improved performance and related VFM indicators.
  • Excellent interpersonal and communication skills, and strong customer focus skills.
  • A knowledge of Arabic an advantage but not essential.
  • An understanding of local or UK labour law and related practices. 
Changing and Improving, Communicating and Influencing, Making Effective Decisions, Working Together
25 January 2026
Senior Executive Officer (SEO)
Full-time, Fixed term, with possibility of renewal
38
Middle East & North Africa
Qatar
Doha
British Embassy
1
QAR
31,638.06
monthly
1 March 2026

Eligibility:

If you are selected for this position, we will be able to employ you as long as you:

  • Already reside in Qatar and hold the right to live and work in the country, including those either under spouse sponsorship or be able to transfer an existing sponsorship to the British Embassy. If sponsorship transfer is required, all sponsorship incurred expenses shall be borne by the successful candidate, except for the official Immigration fees which shall be paid directly by the Embassy to the local authorities.
  • Pass the pre-employment checks, including security vetting and mandated medical checks in the country.

Working Hours and Remuneration:

The British Embassy offers a competitive remuneration package, including non-negotiable salary of QR 31,638.06 per calendar month and transportation allowance of QR 800 per calendar month, paid in arrears. No accommodation and relocation expenses are payable in connection with this position.

This position is for a full-time employment, on a fixed-term basis for two (2) years, subject to a 6-month probationary period.

Conditioned working hours is 38 hours per week. Embassy working hours are 7:30 a.m. to 3:30 p.m. from Sundays to Wednesdays and 7:30 a.m. to 1:30 p.m. on Thursdays.

The Embassy supports flexible working including working from home for some part of the working week and is committed to helping its staff maintain a healthy work life balance.

The Embassy has an active Continuous Professional Development Committee, and the whole of Post is committed to providing the time and resources for staff to develop professionally. The 70/20/10 learning, and development model is applied flexibility, with both internal and formal opportunities readily available.

The successful candidate will need to commence security clearance procedures through the Embassy and will be required to have or obtain the appropriate security clearance before employment commences and maintain this clearance throughout the period of employment.

How to apply:

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Interested candidates must include 1) an updated Curriculum Vitae (CV) 2) motivation essay, in the relevant sections of the online application form, stating how you meet the requirements of the role; and 3) examples, in the relevant sections of the online application form, of how you meet the key behaviours and skills required. 

Applications that do not include this information will not be considered. 

Closing date of receiving applications is before 23:55 (local time) on 25 January 2026. 

Applications received after the stated deadline will not be considered. 

Internal candidates (i.e., those who are currently employed by the British Embassy Doha) applying for this position should consider informing their current line managers upon submission of their application.

Process:

The recruitment process, including security clearance, is expected to take around 2-3 months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate’s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

Appointable candidates who were unsuccessful at interview may be placed on a ‘reserve list’. If during the reserve period of six (6) months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances, medical clearance, and reference checks.

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require. The British Embassy Doha is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by the British Embassy are subject to Terms and Conditions of service according to local Qatari employment law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.